Awarded AFR Top 3 Most Innovative Health Companies 2021
Our senior emergency specialist doctors (FACEMs) support nurses and carers by working closely with them as medical emergency consultants. From rapid diagnosis and treatment of patients, prescribing medication, arranging referrals to specialists for non-urgent cases and even arranging patient transport (as necessary) our service can offer reassurance to resident and residential aged care facility teams alike.
As the most senior of emergency specialists, our consulting emergency physicians at My Emergency Doctor are trained to make important critical decisions - all are Fellows of the Australasian College for Emergency Medicine (FACEMS), registered with the Australian Health Practitioner Regulation Agency (AHPRA) and go through a rigorous selection and credentialing process.
Additionally, they provide consultations under a robust clinical governance framework, including monthly case study review and performance management.
Our emergency doctors can immediately guide and direct nurses and staff in caring for residents quickly, and in 96% of cases, remove the need for patient transfer.
We can provide virtual online medical assistance in the hours when other doctors can’t. Our support is available whenever you need it, no matter the time or day.
Using our service is simple. On-duty nurses and staff can access our expert medical support seamlessly with no technical knowledge required. Staff and patients can feel reassured with support in prescribing medicine, liaising with pharmacies, and issuing or referrals and post-consultation summaries.
We work with you to understand the situations in which your facility and staff will need support. This way you can ensure your aged care facility staff and patients are supported wherever and whenever they need it. Please make an enquiry to find out more.
Our on-demand service can fill the gap when staff at a residential aged care facility need medical expertise during after hours periods or in the instance of staff shortages. Our emergency physicians can also issue referrals in line with a patient’s specific diagnosis and treatment needs.
If required, My Emergency Doctor can arrange urgent and non-urgent patient transfers between aged care facilities and other health services.
Our emergency consultations are securely documented and consultation summaries are made available for the next service or regular GP to manage the patient.
Visit our Aged Care Facility Support page for more resources including FAQs, user guides, and downloadable resources.
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Get in touch to learn more about how My Emergency Doctor can support your aged care facility or to discuss a customised service plan. Once you fill the form, our team will be in touch within 1 business day.